Monday, July 20, 2009

S.C. Press Secretary Gives Lesson in Integrity

As a former resident of the fine state of South Carolina, I've been more than a little embarrassed by the recent shenanigans of Gov. Mark Sanford. But I'm encouraged by the news that Sanford press secretary Joel Sawyer announced he's stepping down in a few weeks.

There can only be a handful of reasons for Sawyer to part ways with the governor he's served since his first term in office. He could be leaving for a better opportunity in the private sector or to spend more time with his family. But why now?

I'd like to believe it's because Sawyer was fed up with being lied to -- or, worse, being asked to lie for -- the man he so faithfully served. But we may never know, for Sawyer is taking the high road despite being put in a position no PR person ever wants to be in: telling falsehoods to the media.

Thursday, July 16, 2009

PR Should Embrace Mommy Blogger Blackout

I know I should feel insulted by the call to arms on website MomDot for Mommy Bloggers to reject all overtures from PR people the week of Aug. 10-16.

Instead I'm actually thankful, because the move will call more attention to the unseemly practice of pay-for-play in blogs of all shapes and sizes. Nowhere is the practice more abused than with the mom blogs, whose authors are usually well-intentioned but typically unfamiliar with the principle of editorial objectivity.

I suspect an unintended consequence of this "Flak-out" will be a deeper appreciation among some bloggers of the value good PR people provide in helping them share useful information with their readers. We all have our roles to play, and recognizing that we can't do our jobs without each other is an important step toward a harmonious existence.

Friday, July 10, 2009

PRSA's "Pay for Play" Measures Not Good Enough

Kudos to the Public Relations Society of America for updating its Code of Ethics to require greater transparency with regard to "pay for play," the exchange of products, services or any inducement that encourages a journalist to provide editorial coverage.

Notably absent, though, in PRSA's new guidelines is any mention of the thousands upon thousands of quasi-journalists -- bloggers and other online influentials -- who hold sway over an increasing percentage of the opinion-seeking population.

The vast majority of bloggers have no Code of Ethics . . . they're just highly engaged, mostly well-intentioned individuals whose interest or passion for a particular subject has led them to a position of influence most never sought or envisioned. They don't know it's wrong to accept freebies, even if there's no quid pro quo requested or implied.

PR professionals should know better. In fact, most do. But to protect the profession from a handful of rotten apples, PRSA should put more teeth in its Code to address to address the potential abuse of the continually evolving digital landscape.

Wednesday, July 8, 2009

Who Do You Trust?

A recent Neilsen study shows user-generated content vaulted into second place behind recommendations from a friend in terms of trusted sources of consumer information. And brand websites, along with other forms of company-driven communication like TV ads and sponsorships, are making gains, suggesting a softening in overall consumer skepticism.

But the news isn't all positive. Newspapers were the only information source that saw a decline in trust, down 2% since 2007. And while they each saw modest increases the past two years, search result ads (41%), online banner ads (33%) and mobile text ads (24%) still languish well behind their traditional brethren.

The implications for PR pros? If you aren't already fully engaged in social media, this study illustrates the incredible power of online word-of-mouth. And don't overlook the good ol' company website as an opportunity to inform consumers seeking more detailed information.